Privacy & Cookie Policy
Last updated: October 27, 2026


This Privacy & Cookie Policy explains how Mikhail Tur PR Arhitektonska delatnost Beograd (“Studio 2R”, “we”, “us” or “our”) collects, uses and protects personal data when you visit studio-2r.com, contact us through the website, or communicate with us in relation to architectural services.
This Policy is intended to provide information in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”), where it applies.


1. Who we are

Data Controller: Mikhail Tur PR Arhitektonska delatnost Beograd
PIB: 113225127
Matični broj: 66668002
Country of registration: Belgrade, Serbia
Website: studio-2r.com
Email: office@studio-2r.com
Phone: +381 61 649 2953
For questions about this Policy or about how we process personal data, please contact us at office@studio-2r.com.
We do not currently have an appointed representative in the European Union. If such appointment becomes required under applicable data protection law, we will take appropriate steps to comply.


2. What personal data we collect

We may collect the following types of personal data when you use our website or contact us:

2.1. Contact form data
When you send a message through the website contact form, we may collect:
  • your name;
  • email address;
  • phone number;
  • preferred communication channel or messenger, if provided;
  • information about your project that you choose to include in the message field.
The website contact form does not require you to upload files or provide documents. However, if you voluntarily include additional information in your message, such as a project address, lot details, technical requirements or other project-related information, we may process that information in order to respond to your request.
Please do not send us sensitive personal data unless it is strictly necessary for your inquiry.

2.2. Communication data
If you contact us by email, phone or messenger, we may process the content of your communication and related contact details in order to respond to you and discuss your project.
If you ask us to contact you through Telegram, WhatsApp, Viber or another communication channel, your use of that service is also subject to the privacy terms of the relevant service provider.

2.3. Website and technical data
When you visit our website, certain technical data may be collected automatically, including:
  • IP address;
  • browser type and version;
  • device type;
  • pages visited;
  • date and time of visit;
  • referring website or source;
  • clicks, scrolling and other interactions with the pages.
This data may be collected through website hosting, analytics tools, tag management tools, embedded content or similar technologies, subject to your browser settings.


3. How we collect personal data

We collect personal data directly from you when you:
  • submit a website form;
  • send us an email;
  • call us;
  • ask us to contact you through a messenger;
  • provide project-related information during communication.
We also collect technical and analytics data through cookies and similar technologies when you use the website, unless you have blocked them in your browser settings.


4. Why we use personal data and legal bases

We process personal data only where we have a lawful basis to do so.
Purpose
Personal data used
Legal basis
Responding to your inquiry
Name, email, phone, message content
Steps prior to entering into a contract; legitimate interest
Discussing a potential architectural project
Contact details, project information
Steps prior to entering into a contract
Communicating with you by email, phone or messenger
Contact and communication data
Legitimate interest; steps prior to entering into a contract
Preparing for possible cooperation
Contact and project data
Steps prior to entering into a contract
Website operation and security
Technical data, necessary cookies
Legitimate interest; necessary website operation
Website analytics
Analytics cookies, usage data
Legitimate interest in understanding and improving the website; you can opt out at any time in your browser settings
Advertising measurement, remarketing and audience analysis, where enabled
Advertising cookies, pixels, usage data
Consent
Compliance with legal, accounting or professional obligations, where applicable
Relevant business and communication records
Legal obligation; legitimate interest
Portfolio and professional reference materials
Project materials, visualizations, drawings or fragments
Legitimate interest where anonymized; consent where identifiable personal data is used


5. Providing personal data is voluntary

Providing personal data through the website contact form is voluntary. However, if you do not provide the contact details or project information needed to understand your request, we may be unable to respond to your inquiry or discuss a potential project with you.
We do not require you to provide sensitive personal data through the website.


6. Contact form and project inquiries

The main purpose of the website contact form is to allow potential clients, partners and other visitors to contact us about architectural services.
We use the information you provide in the form to:
  • understand your request;
  • respond to your message;
  • discuss the possible scope of work;
  • arrange further communication, if needed.
We do not use contact form data for newsletter subscriptions. We do not currently operate a mailing list through the website.


7. Cookies and similar technologies

Cookies are small text files placed on your device when you visit a website. Similar technologies may include pixels, tags, local storage and embedded third-party tools.
We may use the following categories of cookies and similar technologies:

7.1. Strictly necessary cookies
These cookies are required for the website to function correctly and cannot usually be disabled through our systems. They may be used for security, page navigation, form operation, remembering that you have seen the cookie notice and other essential website functions.

7.2. Analytics cookies
Analytics cookies help us understand how visitors use the website, which pages are viewed and how the website can be improved. They are set when you use the website. You can refuse or delete them at any time in your browser settings or with the opt-out tools offered by the providers (for example, the Google Analytics Opt-out Browser Add-on).
We use tools such as:
  • Yandex Metrica (including Session Replay and click maps);
  • Google Analytics 4;
  • Google Tag Manager;
  • Google Search Console.
Google Search Console is primarily used to monitor website performance in Google Search and does not normally set tracking cookies on the website visitors’ devices.

7.3. Advertising and marketing technologies
We may use advertising and marketing technologies for advertising measurement, remarketing, conversion tracking and audience analysis. These technologies may include, where enabled:
  • Google Ads technologies;
  • Meta Pixel;
  • LinkedIn Insight Tag;
  • similar advertising or remarketing tools.
These technologies are not active on the website at the date of this Policy. If we enable them in the future, we will ask for your consent before using them where required by law.

7.4. Embedded content
The website may include embedded content such as Google Maps, YouTube videos or similar third-party content. Embedded content may collect technical data and set cookies or similar technologies when you interact with it or when it loads, depending on the implementation and your browser settings.


8. Cookie notice and your choices

When you first visit the website, we show a notice informing you that we use analytics cookies.
You can block or delete cookies at any time through your browser settings. If you do so, the website will remain available, but some embedded content or features may not work as intended.


9. Services and third-party providers

We may use third-party service providers to operate the website, receive inquiries, communicate with users, analyze website performance and manage advertising technologies.
These providers may include, where used:
  • Tilda, for website hosting, forms and website management;
  • Gmail / Google services, for email communication;
  • Yandex Metrica, for website analytics;
  • Google Analytics 4, Google Tag Manager and Google Search Console;
  • Google Maps and YouTube, where embedded on the website;
  • Meta technologies, where advertising tools are enabled;
  • LinkedIn technologies, where advertising or insight tools are enabled.
These providers process personal data in accordance with their own privacy terms and, where applicable, as processors or independent controllers.


10. International data transfers

We are based in Serbia. Some of the service providers we use may process personal data outside Serbia, the European Union or the European Economic Area.
Where applicable, such transfers may rely on appropriate legal mechanisms, such as standard contractual clauses, adequacy decisions, contractual safeguards or other mechanisms available under applicable data protection laws.


11. How long we keep personal data

We keep personal data only for as long as necessary for the purposes described in this Policy.
In general:
  • contact form inquiries are kept while communication is active and for as long as reasonably necessary to manage the inquiry;
  • if no cooperation follows, inquiry data is deleted or anonymized when it is no longer needed;
  • communication related to active or potential projects may be kept for the duration of communication and, where relevant, for legal, accounting, contractual or professional purposes;
  • records related to concluded contracts may be kept for the period required by legal, accounting, tax, warranty or professional obligations;
  • anonymized portfolio materials, drawings, visualizations or project fragments may be retained indefinitely as professional archive and portfolio material;
  • identifiable project materials are used in portfolio or public materials only where there is an appropriate legal basis, such as consent or contractual permission.


12. Portfolio and project materials

We may use selected project materials, such as drawings, visualizations, fragments, diagrams or images, for portfolio, presentation or professional reference purposes.
Where possible, such materials are anonymized and do not include the client’s name, exact address, personal details or other information that directly identifies the client or the property owner.
If a case study, testimonial, image, project description or other material identifies a client or another individual, we will use it only where we have an appropriate legal basis, such as consent or contractual permission.


13. Who has access to personal data

Access to personal data is limited to authorized persons who need it for the purposes described in this Policy.
At present, access to website inquiries is limited to Mikhail Tur through email and Tilda CRM.
If cooperation begins and a project requires involvement of other professionals, such as engineers, consultants, BIM specialists, visualization specialists, accountants or other contractors, relevant data may be shared with them only to the extent necessary for the project or required by law. Such matters may also be regulated in a separate cooperation agreement or contract.


14. Security

We use reasonable organizational and technical measures to protect personal data against unauthorized access, loss, misuse or disclosure.
These measures may include:
  • restricted access to email and CRM systems;
  • password protection;
  • HTTPS encryption for the website;
  • access limited to authorized persons;
  • deletion of data upon valid request, where legally possible.
No website, email system or online service can be guaranteed to be completely secure. If you believe that your personal data has been compromised, please contact us at office@studio-2r.com.


15. Your rights

Where applicable data protection law grants you such rights, you may have the right to:
  • request access to your personal data;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of your personal data;
  • request restriction of processing;
  • object to processing based on legitimate interests, including website analytics;
  • withdraw consent where processing is based on consent;
  • request data portability, where applicable;
  • lodge a complaint with a competent data protection authority.
If you are located in the European Union or the European Economic Area, you may have the right to contact the data protection authority in your country of residence, place of work or place of the alleged infringement.
To exercise your rights, please contact us at office@studio-2r.com.
We will respond to requests within one month where required by applicable law. This period may be extended where permitted by law, depending on the complexity and number of requests.


16. Automated decision-making

We do not use personal data collected through the website for solely automated decision-making that produces legal effects or similarly significant effects for individuals.
Analytics tools, and advertising tools where enabled, may involve audience analysis, conversion measurement or remarketing-related processing.


17. Children’s data

Our website and services are not intended for children. We do not knowingly collect personal data from children through the website.
If you believe that a child has provided us with personal data, please contact us at office@studio-2r.com, and we will take appropriate steps to delete the data where required.


18. Changes to this Policy

We may update this Privacy & Cookie Policy from time to time, for example if we change the website, introduce new tools, change our processing practices or need to reflect legal requirements.
The updated version will be published on this page with a new “Last updated” date.


19. Contact

For questions about this Privacy & Cookie Policy or about how we process personal data, please contact:
Mikhail Tur PR Arhitektonska delatnost Beograd
PIB: 113225127
Matični broj: 66668002
Registered in: Belgrade, Serbia
Email: office@studio-2r.com
Phone: +381 61 649 2953